TERMS OF SERVICE

Effective Date: 11/21/2024

Welcome to Trusted Care Partners. These Terms of Service ("Terms") govern your access to and use of our services, including but not limited to our website, SMS communications, and other services (collectively, "Services"). By using our Services, you agree to these Terms.

If you do not agree with these Terms, please refrain from using our Services.

Trusted Care Partners provides healthcare and related support services. These Terms apply to all users of our Services, including website visitors, registered users, and SMS recipients.

By using our Services, you agree to:

• Provide accurate, current, and complete information when requested.
• Refrain from using our Services for any unlawful, harmful, or abusive purposes.
• Notify us immediately of any unauthorized access to or use of your personal information.

By opting into our SMS notifications, you agree to receive text messages from Trusted Care Partners, which may include:

• Appointment reminders.
• Service updates.
• Promotional offers.

Message frequency may vary, and message and data rates may apply.

Users may opt into SMS notifications by providing explicit consent through a checkbox on forms where their phone number is collected. The checkbox will state:

“By checking this box, you agree to receive text messages from Trusted Care Partners. Please refer to our Privacy Policy. You can reply STOP to opt-out at any time. Message and data rates may apply. Messaging frequency may vary.”
 

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You will receive a confirmation message confirming that you have been unsubscribed and will no longer receive SMS communications.

For assistance with SMS messages, reply “HELP” to any message. You may also contact us at:

• Email: contact@trustedcarepartners.org
• Phone: 916-244-2138

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

By providing your phone number and opting into SMS notifications, you consent to:

• Receive text messages as described above.
• Be contacted via the phone number you provide.

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes. 

You agree not to:

• Use our Services to send unauthorized or fraudulent messages.
• Attempt to disrupt our Services or systems in any way.

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. By using our Services, you acknowledge that you provide your information at your own risk.

We may update these Terms from time to time. When changes are made, we will revise the effective date at the top of this page. Continued use of our Services constitutes your acceptance of the updated Terms.

We reserve the right to terminate or suspend your access to our Services if you violate these Terms or engage in activities that are harmful to us, our users, or our operations.

Our Services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our Services will always be available, uninterrupted, or error-free.

To the fullest extent permitted by law, Trusted Care Partners and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or service interruptions.

These Terms are governed by the laws of the state of California, without regard to its conflict of law principles.

If you have any questions about these Terms, please contact us at:

• Email: contact@trustedcarepartners.org
• Phone: 916-244-2138
• Address: 3550 Watt Avenue, Suite 140, Sacramento, CA 95821