Effective Date: 11/21/2024

Trusted Care Partners is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy includes our Notice of Privacy Practices, as required by the Privacy Regulation created under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

NOTICE OF PRIVACY PRACTICES (3.B.8.A)

As Required by the Privacy Regulation Created as a Result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

This section outlines how we may use and disclose your protected health information (PHI), as well as your rights regarding that information.

Your Protected Health Information (PHI)

PHI includes any health information that identifies you or could reasonably be used to identify you, and that is transmitted or maintained by us in any form (electronic, paper, or oral).

Uses and Disclosures of Your PHI

We may use and disclose your PHI without your authorization in the following situations:

Treatment: To provide and coordinate your healthcare or services.

Payment: To bill and collect payment for services provided to you.

Healthcare Operations: For administrative, quality improvement, and operational purposes.

We may also disclose your PHI as required by law, including:

To public health authorities for disease prevention or control.

To comply with legal obligations, such as court orders or subpoenas.

For reporting abuse, neglect, or domestic violence.

For uses or disclosures not described above, we will obtain your written authorization. You may revoke your authorization at any time in writing, except where we have already relied on it.

Your Rights Regarding PHI

Under HIPAA, you have specific rights related to your PHI:

Access and Copy: You may request access to or a copy of your PHI.

Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.

Request Restrictions: You may request limitations on how we use or disclose your PHI.

Confidential Communications: You may request that we communicate with you through alternative means or at specific locations.

Accounting of Disclosures: You may request a list of disclosures of your PHI made by us, excluding those for treatment, payment, or healthcare operations.

Our Responsibilities

We are required by law to:

Maintain the privacy and security of your PHI.

Notify you promptly if a breach occurs that compromises the privacy or security of your PHI.

Follow the terms of this Notice of Privacy Practices.

General Privacy Practices:

In addition to HIPAA-protected information, we may collect and use personal information such as your name, email, and phone number to communicate with you via email and text messages.

Communication Practices

We use email and text messaging to provide updates, respond to inquiries, and deliver our services.

You can unsubscribe from these communications at any time by clicking “unsubscribe” in an email or replying “STOP” to text messages.

Changes or Updates

We may update this Privacy Policy and Notice of Privacy Practices as necessary. Updates will be posted on this page with a new effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our Notice of Privacy Practices, you may contact us at:

Email: contact@trustedcarepartners.org
Phone: 916-244-2138
Address: 3550 Watt Avenue, Suite 140, Sacramento, CA 95821

By using our services, you acknowledge that you have read and understood this Privacy Policy and Notice of Privacy Practices.